BBP

Support

Contact Blueberry Potato

Support Desk

How can we help?

Send a message to Blueberry Potato support. Your request becomes a ticket so replies and status updates can stay organized.

Support email support@blueberrypotato.com

How-to Guides

Browse help topics

Search the same help guides that appear in the slide-out help panel.

Ordering

Ordering FAQ

Ordering FAQ Why do I need a subscription? Subscriptions allow you to use public question banks, create your own questions, build study materials, and practice with exams. Why do I need t...

Open Page

Ordering

How to Place an Order

How to Place an Order Choose a subscription. Select a subscription from the subscription dropdown. Only one subscription can be purchased per order. Choose tokens, if needed. Select a tok...

Open Page

Questions

Questions Page Guide

Questions is the main practice and review workspace. You can work through multiple-choice questions, switch into flashcard review, filter by topic or status, rate difficulty, save items f...

Open Page

Questions

Question Mode

Question Mode is the default study view. It shows the active question, answer choices, answer-checking controls, explanations when available, and study metadata such as difficulty rating...

Open Page

Questions

Question Controls

Question Controls help you decide what to study next and how to track your session. Filters: narrow the question pool by available categories, topics, status, or other page filters. The n...

Open Page

Questions

Images, Sharing, And Difficulty

Images, Sharing, and Difficulty controls may appear below or near the active item. Show Image Controls: displays image-specific tools for questions that include an image. Save for Editing...

Open Page

Questions

Flashcard Mode

Flashcard Mode changes the page from question practice into active recall. The same question bank can become a review deck, with front/back card content, explanations, and spaced-review s...

Open Page

Questions

Flashcard Tools Sidebar

Flashcard Tools Sidebar contains collapsible sections for managing the current flashcard session. Opening these panels should not move the main flashcard controls out of reach. Flashcard...

Open Page

Questions

Focus Mode

Focus Mode gives the current question or flashcard more space and reduces surrounding page noise. Use it for longer study sessions, projected review, or when you want fewer controls visib...

Open Page

Questions

Editing And Feedback

Editing and Feedback controls help improve the question bank. Some controls only appear for users with editor or admin access. Edit Question: opens editing tools for the active question....

Open Page

Questions

Suggested Workflow

Suggested Workflow gives a simple way to move between question practice and active recall. Start in Question Mode and choose the filter set that matches your course, exam, or weak area. A...

Open Page

Study Scribe

Study Scribe Page Guide

Study Scribe is the lecture note workspace for capturing notes, saving source material, asking questions across your sources, and creating review outputs from one page. The page is organi...

Open Page

Study Scribe

Session Setup Panel

Session Setup names the notes you are creating. Choose an existing course or type a new course name. Enter the lecture title so the session is easy to find later. The date and time fill a...

Open Page

Study Scribe

Saved Sessions Panel

Saved Sessions lets you return to prior lecture note sessions without leaving Study Scribe. Saved sessions include the course, lecture title, date/time, raw notes, and formatted notes. Th...

Open Page

Study Scribe

Recent Actions Log Panel

Recent Actions Log records important Study Scribe activity so you can track what happened and when. Logged actions can include AI Refine, image text extraction, audio transcription, gener...

Open Page

Study Scribe

Flashcard Files Panel

Flashcard Files lists saved Anki-ready CSV files tied to your account. Files are paginated 10 per page and lazy-loaded. Use the download icon to download a saved CSV file. Use the trash i...

Open Page

Study Scribe

Source Library And Ask My Sources

Source Library stores material you want Study Scribe to use later as searchable reference material. It now appears as a tab next to Ask My Sources so saved sources and source questions st...

Open Page

Study Scribe

Note Formatting Panel

Note Formatting controls how Raw Notes flow into Formatted Notes. Auto-correct fixes common capitalization and spacing while you type. Format On rebuilds Raw Notes into a more structured...

Open Page

Study Scribe

Visual Styles Panel

Visual Styles changes how the Study Scribe workspace looks and how much room each editor receives. Color changes the color accessibility mode, including high contrast white-on-black. Note...

Open Page

Study Scribe

Study Outputs Panel

Study Outputs turns the current notes into review materials. Flashcards Select a Flashcard-format template. Choose Standard or Cloze cards. Choose a card count up to the account limit sho...

Open Page

Study Scribe

Account Usage Panel

Account Usage summarizes the limits and resources that affect Study Scribe. Account Type shows your current tier and can include an Upgrade link. Image text extraction tells you whether p...

Open Page

Study Scribe

Tips Panel

Tips shows short, rotating reminders drawn from the Study Scribe guide. Use the left and right arrows at the bottom of the panel to move between tips. The tip carousel uses a sliding moti...

Open Page

Study Scribe

Raw Notes Panel

Raw Notes is the live capture area for the lecture. Type directly into the editor while listening. Paste text and let Study Scribe mirror or structure it into Formatted Notes depending on...

Open Page

Study Scribe

Formatted Notes Panel

Formatted Notes is the cleaned study version of your raw capture. When Format is on, Study Scribe turns Raw Notes into a more organized outline. When Format is off, Formatted Notes can mi...

Open Page

Account Page

Subscription Panel

The Subscription panel on your Account page shows your current BBP access, token balance, plan limits, and auto-renew controls. What You Can See Subscribed Until: the date your current ac...

Open Page

Account Page

Question Bank Panel

The Question Bank panel controls which question bank you are working in and how public or private banks appear across the site. What You Can See Question Bank Preference: choose the defau...

Open Page

Account Page

Refer A Colleague Panel

The Refer A Colleague panel helps you create and share a referral link with another eligible user. What You Can See Refer A Colleague: opens the referral message window so you can prepare...

Open Page

Account Page

Performance Panel

The Performance panel summarizes your activity and study progress across BBP. What You Can See Questions Attempted: the number of questions you have answered. Percent Correct: your overal...

Open Page

Account Page

User Preferences Panel

The User Preferences panel stores account-level display and workflow settings so BBP can remember how you like to use the site. What You Can See Homepage preference: controls which starti...

Open Page

Choosing A Token Package

Best Uses By Token Package

Tokens are best thought of as a flexible study budget. The right package depends on whether you mainly want quick study outputs, repeated AI refinement, or heavier extraction tools. Best...

Question Generator

Create Your First Question

Ensure you have enough tokens (typically 200-800 tokens per request). Use the dropdowns and select a question bank and a category (and optionally a subcategory) to unlock the question con...

Open Page

Question Generator

Purchase Tokens

Click the 'Add Tokens' button on the left-hand side of the page. Select a Token package that fits your needs and budget. Enter your payment details into the secure payment form. We use Sq...

Open Page